The National Payments Corporation of India’s (NPCI) new FASTag balance validation rules took effect from February 17, 2025. These changes are expected to impact toll payments for users across the country. NPCI’s January 28, 2025, circular states the system will now impose stricter balance checks before processing toll transactions. So, what are these chances and how are they going to impact FASTag users? Let’s delve into the key changes in detail: A FASTag will be declined (error code 176):
If it remains blacklisted, has insufficient funds, or stays hotlisted for over 60 minutes before reaching the toll and remains so for 10 minutes after arrival. When Will Your FASTag Work?
If resolved within 60 minutes before arrival or 10 minutes after, the transaction will proceed as usual. How Will This Impact FASTag User? Previously, users could top up their FASTag account at a toll booth and continue without any issues. However, under the new rules: What Causes a FASTag to Get Blacklisted? A FASTag may be blacklisted for several reasons, including: Once blacklisted, the FASTag will not function at toll plazas until the issue is resolved. How to Check Your FASTag Status To prevent inconvenience during travel, users should verify their FASTag status through the following methods: FASTag Customer Portal:
Log in to the issuing bank or service provider's website to check the current status. NPCI’s Official Website:
Visit NPCI’s FASTag status page to confirm if the tag is active, inactive, or blacklisted. SMS Alerts:
Most FASTag issuers send SMS notifications when the balance is low or if the tag is blacklisted. Steps to Unblock a Blacklisted FASTag If your FASTag is blacklisted, follow these steps to reactivate it: Avoid Disruptions, Stay Prepared With these new regulations, ensuring an active and sufficiently funded FASTag is more important than ever. Users are advised to check their balance, keep their KYC details updated, and plan ahead to avoid unnecessary delays or penalties while traveling. Stay informed, maintain sufficient funds, and enjoy hassle-free toll payments.Original Article
