Tech fails to fill silence for the elderly; Report shows how digital age has spawned new challenges

A HelpAge India survey reveals a growing sense of loneliness among urban elderly, despite increased digital connectivity. While smartphones offer new communication avenues, they also exacerbate intergenerational disconnect as younger family members prioritize devices over face-to-face interactions. This shift leaves seniors yearning for meaningful conversations and feeling unheard, highlighting a critical challenge in an aging India.